LAST UPDATED · 2026-10-13
How ECO Fans handles information provided through business inquiries and website use.
ZHONGSHAN ECO LIGHTING CO., LTD.ZHONGSHAN ECO LIGHTING CO., LTD. operates the ECO Fans website for business sourcing of ceiling fans and fan lights. Our address is Floor 7-1, Building B, No. 28 Huanzhen North Road, Henglan Town, Zhongshan City, Guangdong Province, China. Contact [email protected] about your personal information. This notice covers website visits, business inquiries and related communications.
When you contact us, we receive the name, email address, company details, message and other information you choose to send. A quote request may include model lists, quantities, drawings, photographs or other attachments. Share business information relevant to the request; avoid sending identification documents, payment-card details or unrelated sensitive information.
Website delivery and security services may process technical records such as IP address, browser information, requested pages and access time. When inquiry submission is enabled, the request includes its language, page and form context, submission time, browser information and referral information. A WhatsApp click may be recorded as a website contact event; that event does not give us access to the contents of your WhatsApp conversations.
We use relevant information to answer questions, assess sourcing requirements, prepare quotations and samples, communicate about orders, and maintain website security. Where applicable data-protection law requires a legal basis, this processing supports steps requested before a contract, contract performance, legal obligations or our legitimate interest in responding to business inquiries and preventing abuse. Where consent is required for an optional use, we seek it separately.
Information is available to staff and service providers who need it for the stated purposes, such as business email, website hosting, security and inquiry handling. If your request becomes an order, relevant details may be shared with agreed inspection or logistics providers. We do not sell inquiry information. Disclosures may also be necessary to comply with lawful requests or protect legal rights.
Our team is based in China. Information you send to us may be received and processed in China, while providers of email, hosting or communication platforms may operate in other countries. Where applicable law requires safeguards for an international transfer, those requirements must be met for that transfer. Contact us if you need information about the handling of a particular inquiry.
Retention depends on the purpose of the record: the time needed to answer an inquiry and follow up an active sourcing discussion, fulfil an order, meet applicable record-keeping obligations or resolve a dispute. Information no longer needed for those purposes is deleted or anonymised as appropriate. Contact us to request deletion or ask which retention criteria apply to your records.
Depending on the law that applies, you may request access, correction, deletion, restriction or portability of your information, object to certain processing, or withdraw consent for uses based on consent. Send your request to [email protected]; identify the relevant inquiry so we can locate it. We may request proportionate verification before disclosing records. You may also contact the data-protection authority in your jurisdiction.
WhatsApp, LinkedIn and YouTube links open external platforms when you choose to follow them; their own privacy notices apply there. Factory process videos are served from this website without a third-party embedded player. If enabled, Cloudflare Turnstile supports inquiry security and Google Analytics measures website use. The Cookie Policy identifies the services active in this website version.
Website inquiry submission is enabled. We update this notice when the website or information-handling practices change. The revision date identifies the version you are reading.
